Yes—payments are encrypted and processed through secure gateways. If you need help verifying an order, go to "Messages" and send us your order ID.

Most orders finish within minutes during operating hours (11:00am – 9:00pm UTC−4). If it's been over 2 hours, open chat widget,choose your chat and send your order ID.

Yes — we accept phone card payments. Currently, only Digicel and bmobile phone cards from Trinidad are supported.